Our Clients

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Experience talks

When a firm has been in business for 30 years with the same senior management… experience talks. Whether in North America, South America or the United Kingdom, our senior management cross pollinate innovative ideas and best practices from around the world. In viewing our extensive client list, please know that our success is based on our client's success: 65% of clients ask for an average of four repeat engagements over seven years.

Full Service Clients

All Bar One, UK Pizza Hut
Applebee's Neighborhood Bar & Grill Pizza Hut Panama City
Beefeaters, UK Pizza Hut Peru
Bennigan's Pizza Hut UK
BJ's Restaurant & Brewhouse Pizza Hut International
Brewers Fayre Pietro's Pizza
Brinker International Polly's Pies
Browns, UK Premier Inn
Chili's Red Lobster
Club Corporation of America Red Robin
Consolidated Restaurants Restaurants Unlimited
Country Pride Ruth's Chris Steakhouses
Cracker Barrel Old Country Store Schwartz Brothers Restaurants
Denny's Sea Galley Stores
Dave & Busters Seattle Tennis Club
Eat'n Park Spectra Food Group
Earls Steak & Ale
Frankenmuth Bavarian Inn Steak n Shake
Friendly's Ice Cream T.G.I. Friday's
Hacienda Mexican Restaurants The Cheesecake Factory
Happy Joe's Pizza The Olive Garden Restaurants®
Harvester Restaurants Tumbleweed's Mesquite Grill
Lucille's Bar-B-Que The Seattle Space Needle
Old Spaghetti Factory Travel Centers of America
On the Border Vintage Inns, UK
Pizza Express, UK Walt Disney World
Pizza Haven Washington Athletic Club
White Spot Restaurants, BC

Fast Casual Clients

All Bar One, UK
Castle Pubs UK
Corner Bakery
Bread Garden
Brewer's Fayre, UK
Donatos Pizza
Einstein Bros Bagels
Ember Inns Pubs UK
Famous Dave's BBQ
Hogs Head Pubs, UK
Hungry Horse, UK
la Madeleine
Pallino Pastaria
Pandini's - Sodexho
Panera Bread
Sizzling Pub Company UK
St. Louis Bread Company
Taco Cabana

Quick Service Clients

A & W Hamburgers
Back Yard Burgers
Breugger's Bagels
Checkers Drive-Ins
Coldstone Creamery
Coffee Bean & Tea Leaf
Del Taco
Einstein Bros Café
Krystal Company
Larry's Market
Long John Silver's
Macheezmo Mouse
Mrs. Winner's Chicken & Biscuits
O'Tooz, BC
Olsen's Food Stores
Pagliacci Pizza
Peets Coffee & Tea
Pizza Hut/Wing Street
Rally's Drive-Ins
RPM Pizza (Domino's)
Sonic Drive In's
Starbucks Coffee Company
Steak n Shake
Taco Bell
Todo Wraps
Tully's Coffee
Yorkshire Global Restaurants
Yum! Brands
Zim's Restaurants

Co Brand Clients

A & W - Long John Silvers
Back Yard Burgers - Taco Bell
Del Taco - Mrs. Winners Chicken & Biscuits
Long John Silvers - Taco Bell

Buffet Clients

Country Harvest Buffet
Fresh Choice
Golden Corral
Ponderosa Steakhouses
Taybarn UK
Toby's Carvery, UK

Facility Design

A&W - Long John Silver's co-brand
All Bar One
Applebee's Neighborhood Bar & Grill
Back Yard Burgers - Taco Bell co-brand
Brewer's Fayre
Brinker International
Coldstone Creamery
Coffee Bean & Tea Leaf
Dave & Busters
Eat'n Park
Einstein Bros Café
Famous Dave's BBQ
Friendly's Ice Cream
Golden Corral
Harvester Restaurants
Hungry Horse
Krystal Company
la Madaleine
Long John Silver's - Taco Bell co-brand
Lucille's Bar-B-Que
On The Border
Pallino Pastaria
Panera Bread
Peets Coffee & Tea
Ponderosa Steakhouses
Red Robin International
Ruth's Chris Steakhouses
Sonic Drive In's
Starbucks Coffee Company
Steak n Shake
Taco Cabana
TGI Friday's
The Cheesecake Factory
Toby's Carvery
Travel Centers of America
Tumbleweed's Mesquite Grill
Vintage Inns
White Spot Restaurants
Yum! Brands

United Kingdom Clients

All Bar One
Brewer's Fayre
Castle Pubs
Ember Inns Pubs
Hogs Head Pubs
Hungry Horse
Greene King PLC
Laurel Pub Company, PLC
Mitchells & Butlers, PLC
Pizza Express
Pizza Hut
Sizzling Pub Company
TGI Friday's
Toby's Carvery
Vintage Inns
Welcome Break
Whitbread, PLC

Private Equity

Whether your goal is to rationalize labor for growing the business, or optimize profitability, Deterministics Labor Intelligence Servces provide the answer.

Deterministics helps private equity companies unlock value by quantifiying the full labor cost savings of a given restaurant operation. Rather than rely on industry benchmarks, Deterministics uses a zero based approach with time studies of work content that determine the precise amount of labor required to consistently achieve brand standards. A company-wide comparison of historical performance displays the "size of prize" with more diligent labor management.

LIS Services:

  • Reporting of over and under staffing by position and time of day
  • Accurately forecast staffing based on historical product mix and service demand patterns unique to each restaurant
  • Accurately calculate ideal staffing based on actual product mix and service delivery patterns unique to each restaurant
  • Measure the labor efficiency of menus and recipes
  • Measure the labor impact of marketing and LTOs in advance
  • Measure throughput and sales capacity of different facility designs
  • Remove production bottlenecks and improve ticket times
  • Measure customer labor component in service delivery
  • Remove service delays and improve guest service
  • Answer make or buy questions

As one CEO user said:

"Their system gives us confidence in the best way to deploy labor as we have to consider a wide range of staffing variables across multiple bars and patios. We believe the system will help us achieve profitable growth because of the direct relationship between peak staffing, quality of service and the size of check."